The Generation & Talent Observatory's Business Network analyses the impact of AI on Generational Diversity

In this first forum, companies have reflected on the state of organisations in relation to the implementation of AI, and especially on its impact on people management and generational diversity. The main issues associated with AI were identified and classified according to their typology in specific dimensions and at three levels of analysis: micro (individual), meso (organisation) and macro (social and political environment).

Challenges ranging from employability and the future of work to the transformation of competencies and skills, ethics and regulation of AI or the evolution of organisational culture and leadership, among many others, were discussed by the representatives of some thirty companies in the Generation & Talent Observatory Network: Aedas Homes, Arup; BBVA, CDS a Hewlett Packard Enterprise Company, DKV Seguros, Enagás, Fundación ONCE, Generali, GS Inima; Hilti Española; Hitachi (Thales), Universidad Pontificia Comillas ICAI-ICADE, Ilunion, Mapfre, Naturgy, Quironsalud, Reale Seguros, Redeia, Sacyr, Sener, SGS, Solunion and UCI Unión de Créditos Inmobiliarios EFC. The companies then went on to analyse the impact of AI within each of the dimensions.

The aim of this study by the Generation & Talent Observatory, which has just been launched, is to analyse how the companies in the observatory are integrating AI tools in their day-to-day work, and what they need for their full integration; to analyse how the different generations make use of AI and what is needed for AI to be a cohesive factor and not increase the generation gap; and to develop recommendations for the implementation of a corporate policy that promotes the responsible use of AI in an intergenerational work environment, according to Elena Cascante and Ángeles Alcázar, managing partners of the Generation & Talent Observatory.

After this first workshop, the Generation & Talent Observatory's Business Network will work in other specific forums on the impact of AI on each of the generations. This work is complemented by the work being carried out by the Committee of Experts set up for this work, which has already held its first working session. 

This cycle of work on the Impact of AI on Generational Diversity will end with the publication of an academic study, like the previous ones: "Diagnóstico de la diversidad generacional", "Diagnóstico intergeneracional", "Salud y bienestar intergeneracional" and the study "Impacto Salud Psicológica y Emocional Intergeneracional en tiempos del Covid-19". The last one, "Modelo de diversidad 360", will be presented soon.