In the Academic Certificate request, you can indicate if you wish to receive the certificate by certificated post mail. Please note that in this case, delivery times for the certificate will considerably increase.
Yes, you can. To request a duplicate, you should send a written request, addressed to Comillas Pontifical University's General Registry, indicating the reason for the request and the specific degree name (e.g. Licentiate Degree in Law). All requests must be submitted together with a photocopy of the identity document or passport. If the request is due to the old certificate being damaged, then such must be submitted as well.
You can request a replacement degree certificate. You should contact the Degree Certificates and Transcripts Service (General Registry) to request a replacement certificate due to loss and to find out more information about the procedure to publish a notice in the Official Spanish State Gazette regarding the loss of the degree certificate, which can be done directly by the student or through the General Registry.
There are three ways for you to request it: in person at the General Registry, by email or mail. In all cases, you must attach the necessary documentation. More information
When first enrolling, the university takes care of all the paperwork to issue your Student ID Card. Once your Student ID Card is issued, if you have a bank account with Banco Santander, it will be delivered to your address. For all other cases, the Registry will contact you to make the arrangements to send you your Student ID Card.
You should notify the General Registry of the loss of your Student ID Card and request a duplicate. A temporary university registration document may be requested free of charge while you wait for the Student ID Card to arrive.
There are three ways for you to request it: in person at the General Registry, by email or mail. In all cases, you must attach the necessary documentation. More information
An academic certificate can only be issued in one language; therefore, you need to make two separate requests.
In the Academic Certificate request, you can indicate if you wish to receive the certificate by certificated post mail. Please note that in this case, delivery times for the certificate will considerably increase.
Yes, you can. When making the Academic Certificate Request, you can authorize somebody else to collect it on your behalf. The authorized person must provide the relevant identity documents and authorization at the time of collection. In all cases, a copy of the request confirmation must be submitted.
In your case, in order to complete your enrolment procedure, you must send the university’s Servicio de Gestión Académica y Títulos (SGAT), before the enrolment time frame stated in your admission letter, the original copies of the following documents (electronic copies of which were advanced in your admission application) corresponding to the 3td and 4th years of Obligatory Secondary Education and Bachillerato, or the equivalent courses if you did not pursue the courses leading to the Spanish title of Bachiller.
We advise you to send us the requested urgently by certified post to the following address:
Alternatively, and provided that this is not prevented by due compliance with safety and hygiene standards provided by the relevant authorities, you may submit the aforementioned documents in either of the SGAT offices.
For more information on the location and opening hours of the SGAT offices, please visit www.comillas.edu/sgat. If you have any questions regarding this issue, please write to This email address is being protected from spambots. You need JavaScript enabled to view it..
You must ensure it has been duly filled out and submit it together with the documentation required at the Degree Certificates and Transcripts Service (General Registry). For more information about the submission of applications and requests, go to the Admissions Portal where you submitted yours.
On the Admissions Portal, you will find information concerning the procedures required to complete your enrollment. If you haven't submitted your request online, you should send a query for further information to the Degree Certificates and Transcripts Service (the General Registry).
If you have a non-Spanish university degree, please check the following document that explains the process
Yes, you can. To request a duplicate, you should send a written request, addressed to Comillas Pontifical University's General Registry, indicating the reason for the request and the specific degree name (e.g. Licentiate Degree in Law). All requests must be submitted together with a photocopy of the identity document or passport. If the request is due to the old certificate being damaged, then such must be submitted as well.
You can request a replacement degree certificate. You should contact the Degree Certificates and Transcripts Service (General Registry) to request a replacement certificate due to loss and to find out more information about the procedure to publish a notice in the Official Spanish State Gazette regarding the loss of the degree certificate, which can be done directly by the student or through the General Registry.
In such case, you can request a “Replacement Degree Certificate” free of charge. To find out more information, please contact the Degree Certificates and Transcripts Service (General Registry).
The European Diploma Supplement (DS) is a document that ensures that higher education qualifications are valid throughout Europe.
It consists of an annex to the university degree certificate, which provides a breakdown of the subjects studied, languages taught, credits awarded, skills acquired, academic results and professional qualification of the graduate including their details such as first name and last names, among others reliable accreditations throughout Europe.
In particular, according to a model drafted by the European Commission, the Council of Europe and UNESCO/CEPES (the European Centre for Higher Education), it should contain the following information:
Comillas Pontifical University can issue the DS in both in Spanish and English.
If you access the "Degree certificate issue status query" on the Virtual Registry, you can view detailed information about the current status of your degree certificate request. You are required to enter your user’s name and password.
The process to follow is:
For countries that are signatories to the Hague Convention, only steps 1 and 2 will be required.
The steps to follow are:
Each center has a website where you can find the information concerning the timetables of your subjects. If you're still unable to find it, please contact the university registry.
If it concerns a particular subject, please contact the subject’s professor to let them know. For more information, please contact your tutor or the university registry.
We a non-Spanish company and have a prospective employee who states to have studied at this university. How can we check this information?
You can make a request indicating the student’s details and the degree you wish to verify, and send it by email to: This email address is being protected from spambots. You need JavaScript enabled to view it..
Please note: You must always provide an authorization signed by the interested party (in Spanish) that expressly states that you are authorized to request detailed information about their academic record from this university.
Check with your Center (Faculty/School) to see if you can still enroll in the Combined/Final Exam regarding the specific studies you started.
If not, ask about the possibility of joining the current Bachelor's Degree studies taught in your Center.
We a non-Spanish company and have a prospective employee who states to have studied at this university. How can we check this information?
You can make a request indicating the student’s details and the degree you wish to verify, and send it by email to: This email address is being protected from spambots. You need JavaScript enabled to view it..
Please note: You must always provide an authorization signed by the interested party (in Spanish) that expressly states that you are authorized to request detailed information about their academic record from this university.
Check with your Center (Faculty/School) to see if you can still enroll in the Combined/Final Exam regarding the specific studies you started.
If not, ask about the possibility of joining the current Bachelor's Degree studies taught in your Center.
If it concerns a particular subject, please contact the subject’s professor to let them know. For more information, please contact your tutor or the university registry.
Each center has a website where you can find the information concerning the timetables of your subjects. If you're still unable to find it, please contact the university registry.
If you access the "Degree certificate issue status query" on the Virtual Registry, you can view detailed information about the current status of your degree certificate request. You are required to enter your user’s name and password.
The process to follow is:
For countries that are signatories to the Hague Convention, only steps 1 and 2 will be required.
The steps to follow are:
The European Diploma Supplement (DS) is a document that ensures that higher education qualifications are valid throughout Europe.
It consists of an annex to the university degree certificate, which provides a breakdown of the subjects studied, languages taught, credits awarded, skills acquired, academic results and professional qualification of the graduate including their details such as first name and last names, among others reliable accreditations throughout Europe.
In particular, according to a model drafted by the European Commission, the Council of Europe and UNESCO/CEPES (the European Centre for Higher Education), it should contain the following information:
Comillas Pontifical University can issue the DS in both in Spanish and English.
In such case, you can request a “Replacement Degree Certificate” free of charge. To find out more information, please contact the Degree Certificates and Transcripts Service (General Registry).
On the Admissions Portal, you will find information concerning the procedures required to complete your enrollment. If you haven't submitted your request online, you should send a query for further information to the Degree Certificates and Transcripts Service (the General Registry).
You must ensure it has been duly filled out and submit it together with the documentation required at the Degree Certificates and Transcripts Service (General Registry). For more information about the submission of applications and requests, go to the Admissions Portal where you submitted yours.
If you have a non-Spanish university degree, please check the following document that explains the process
Yes, you can. When making the Academic Certificate Request, you can authorize somebody else to collect it on your behalf. The authorized person must provide the relevant identity documents and authorization at the time of collection. In all cases, a copy of the request confirmation must be submitted.
An academic certificate can only be issued in one language; therefore, you need to make two separate requests.
You should notify the General Registry of the loss of your Student ID Card and request a duplicate. A temporary university registration document may be requested free of charge while you wait for the Student ID Card to arrive.
When first enrolling, the university takes care of all the paperwork to issue your Student ID Card. Once your Student ID Card is issued, if you have a bank account with Banco Santander, it will be delivered to your address. For all other cases, the Registry will contact you to make the arrangements to send you your Student ID Card.
Students who have completed their ecclesiastic studies but had not requested such beforehand can still request the degree certificate. To do so, students are required to submit the following documentation to the Degree Certificates and Transcripts Service (General Registry):
)Alternatively, you can send us all the documentation, if preferred, by:
If you make the request directly at the General Registry, you will be given the "Proof of payment of degree certificate issuance fees". The request, whether sent by certified mail or email, will be checked upon receipt, following which the "Proof of payment of degree certificate issuance fees" will be sent to the address specified in the request.
You will be notified when your certificate is issued.
Degree certificates, once issued, must be collected by the requesting party in person. If the degree certificate cannot be collected by the requesting party in person, they may authorize somebody else, by written authorization furnished along with a photocopy of their identity document, to collect it on their behalf.
1 and 2. Graduates of Licentiatus Degree and Baccalaureatus Degree in academic year 2016/17 or later, are exempt from paying the official degree certificate issuance fees.
3. Graduates of Licentiatus Degree and Baccalaureatus Degree in academic year 2016/17 or later, are exempt from paying the first time the European Diploma Supplement is issued.
Students who have finished studies relevant to a Private Degree (Master's Degree, Course, Specialization Program, Diploma), Pedagogical Aptitude Course, Ecclesiastical Declaration of Suitability, Ecclesiastical Declaration of Academic Competence and Teacher Training Course for University Professors, and students who have completed their Third-Cycle classes and coursework and/or research program may request their Private Degree, Diploma or Accrediting Certificate, where appropriate. To do so, students are required to submit the following documentation to the Degree Certificates and Transcripts Service (General Registry):
)Alternatively, you can send us all the documentation, if preferred, by:
You will be notified when your certificate is issued.
International Business Studies (E-4) students: when you submit the Degree certificate request, you will receive a certificate entitled "Proof of payment of degree certificate issuance fees" by mail.
| Master's Degree, Course, Specialist or International Business Studies (E-4) | 103,50 € |
| Diplomas | 31,75 € |
| Teacher Training Certificate | 39,41 € |
| Superior Studies’ Certificate/Diploma | 118,20 € |
| Pedagogical Aptitude Certificate | 238,63 € |
| Ecclesiastical Declaration of Suitability | 43,50 € |
| Teacher Training Course for University Professors | 31,25 € |
| Issue of Duplicate certificates* | 35,39 € |
(*)The degree certificate must have been issued.
Students who have completed their studies at the University Institute of Business Administration or the Postgraduate and Continuing Education Institute should contact the Department of Degree Certificates.
Students who have completed their official studies but had not requested such beforehand can request the degree certificate and the European Diploma Supplement (DS) (*). To do so, students are required to submit the following documentation to the Degree Certificates and Transcripts Service (General Registry):
))Alternatively, you can send us all the documentation, if preferred, by:
If you make the request directly at the General Registry, you will be given the "Proof of payment of degree certificate issuance fees", which, for legal purposes, has the same validity as the degree certificate itself. Therefore, please handle it with care. The request, whether sent by certified mail or email, will be checked upon receipt, following which the "Proof of payment of degree certificate issuance fees" will be sent to the address specified in the request.
You will be notified when your degree certificate or European Diploma Supplement (DS) is issued.
Official degree certificates, once issued, must be collected by the requesting party in person. If the degree certificate cannot be collected by the requesting party in person, they may authorize somebody else, by power of attorney, to collect it on their behalf.
However, the requesting party may also send a written request to have the degree certificate sent, having paid the relevant issuance fees, to the government delegation or sub-delegation, higher education inspection department or consular office nearest to their current place of residence so that they may collect it from there.
(*) To request the DS, the degree certificate must have been requested previously or simultaneously (exclusively applicable to Bachelor's Degree, Engineering, Diploma and Technical Engineering Degree holders from 2003-2004, inclusive).
1, 2 and 3. Graduates in the academic year 2016/17 or later from Degree, Master's, Baccalaureatus, Licentiatus and Doctorate Programmes (regulated by Royal Decree 99/2011) are exempt from the payment of the issuance fees of the official university diploma. This will not be applied to those students of the associated centers (CESAG and INEA), nor to students of In Company programmes. These students will be subject to the regulations of the corresponding agreement or, otherwise, will be charged the corresponding rate.
4. Degree and Master's degree graduates in academic year 2014/15 or later, are exempt from paying the first time the European Diploma Supplement is issued.
The documents that are electronically signed by the General Registry of the Universidad Pontificia Comillas include a secure verification code (CSV as per the Spanish) that allows them to be downloaded online.
The secure verification code allows the citizen to present a printed copy of the electronic document to another institution or body, which will be able to check the authenticity of the document presented and that it has not been altered.
What is the secure verification code (CSV?)
The secure verification code of documents is made up of a series of digits that uniquely identifies any of the electronic documents issued by the Universidad Pontificia Comillas.
The CSV code can be found printed on each and every page of the document and it allows it to be matched to the original electronic document, thus converting it into an authentic copy.
The CSV code is important because any paper copy of the University's original electronic ones will be considered as an authentic copy if said code is included.
How does it work?
Anyone who needs to verify the validity of an electronic or paper document that was signed electronically by the Universidad Pontificia Comillas with a CSV, can do so by accessing this service (https://www.comillas.edu/VerifyDocument). The application requires the digits that make up the CSV on the document, and it will return the equivalent electronic document with the electronic signatures included. The user can, in turn, make a comparison of the document.
Who signs the documents on behalf of the General Registry of the Universidad Pontificia Comillas?
The Registrar of the Universidad Pontificia Comillas attests, with their signature, the information on students' academic records by means of the issuing of the corresponding academic certificates.
The Head of the Degree Certificates and Transcripts Service records the information regarding the enrolment of students at the University.
In both cases, by means of the issuing of electronically signed documents, they can also respond to requests by, or questions regarding students at the University at the General Registry.
Validation of electronically signed documents
If the validity of an original document that was electronically signed by the General Registry of the Universidad Pontificia Comillas needs to be verified, this can be done so via the Spanish Government’s platform VALIDE (https://valide.redsara.es/valide/validarFirma/ejecutar.html), with the maximum guarantees of integrity and authenticity.
Students admitted to Comillas Pontifical University can request the recognition of credits awarded by this or another university.
Credit recognition is understood as acceptance by our or another university of all the credits obtained in formal education which are recorded by every university in order to be awarded an official degree.
The request for recognition must be submitted once when the candidate first enrolls as a student at the university. It must contain all the prior official courses or studies completed for which recognition is sought, regardless of the subject or field of study they fall under.
To do so, students are required to submit the following documentation to the Degree Certificates and Transcripts Service (General Registry):
).In order to resolve all the queries concerning recognition options, it is advisable to contact the Head of Studies, Master’s Course Director or PhD Program Coordinator, before completing the request for credit recognition.
By way of exception, the Rector of the university is authorized to grant a Special Request for Final Retake in favor of students who, having exhausted the number of exam sittings permitted, have no more than 3 subjects or no more than 18 credits to finish the course.
To do so, students are required to submit the following documentation to the Degree Certificates and Transcripts Service (General Registry):
).Students who have a maximum of 18 credits to complete in order to pass the course and who have enrolled in them may be authorized by the Rector to sit a special exam period at the end of the first term.
To do so, students are required to submit the following documentation to the Degree Certificates and Transcripts Service (General Registry):
).In the 2020-2021 academic year, the deadline to formalize the registration is October 30, 2020, for the regular exam period, and March 31, 2021, for the special exam period.
At any point in the academic year students may request to be disenrolled. To do so, they must contact the Head of Faculty or the Center's Director, of their own free will or in cases of force majeure.
To do so, students are required to submit the following documentation to the Degree Certificates and Transcripts Service (General Registry):
).Any Comillas Pontifical University student wishing to pursue studies started here at another Spanish university is required to submit their request to the Degree Certificates and Transcripts Service (General Registry) for a transfer to their new university.
To do so, you must submit the above documents to the Service:
).Transcript transfer will automatically result in disenrollment from this university.
All current students, graduates and alumni of Comillas Pontifical University may request various kinds of academic certificates. To do so, the holder of the certificate, or a person duly authorised by them, must submit the following documents to the Degree Certificates and Transcripts Service (General Registry) or by e-mail This email address is being protected from spambots. You need JavaScript enabled to view it., the following documents:
Electronically issued Transcript 27,54€
Transcript issued on security paper 55,08€
Issue of certificates usually take a maximum of 3 working days from the date of receipt of the complete request. However, the University may not be held liable for any delay cased by unforeseeable circumstances, acts of God or circumstances exceeding their function.
This request must be carried out by the holder of the certificate or by a person duly authorised by them. Academic certificates shall be issued in electronic format unless that they are required for an authentication process. Delivery of certification shall be carried out by means of sending, electronically signed, to the official e-mail account of the University of origin of the holder (student). If the University of origin does not an official e-mail address or this address is no longer operational, the holder may provide an alternate e-mail address on which they shall state to have responsible access control.
A procedure to retrieve username and password is available at www.comillas.edu/en/intranet-comillas
Documents signed electronically by the General Registry of the Pontifical University of Comillas use a signature based on a Certificate of a natural person linked to a company, complying with the requirements foreseen in the current regulations to have the same validity as a handwritten signature.
Below are the requirements that Comillas Pontifical University students must meet to register for the Combined or Final Exam in order to be awarded the Bachelor’s, Engineering, Diploma or Technical Engineering Degrees:
Any students wishing to sit the Combined or Final Exam must complete the registration within the time designated for each exam period.
Each registration is only valid for the specific exam period to which it corresponds. Students falling under “Fail” or “Did Not Attend” in the regular exam period are required to pay a new registration fee for the special exam period.
Registration is subject to exam results. Students who, once registered, are not able to attend the regular exam period because they have not passed all the subjects will be registered for the special exam period if they do not request a refund from the Degree Certificates and Transcripts Service (General Registry).
Candidates must submit the following documents to the Degree Certificates and Transcripts Service (General Registry) within the period stipulated for each exam period:
).Each exam center will publish the exact date and time of the exams.
To make any other request not listed in the previous subsections, the General Application Form must be submitted, having been duly completed and signed, to the Degree Certificates and Transcripts Service (General Registry), and Student´s proof of identity. (Download request form ).
Academic Certificates / Transcripts.
Credit Recognition Application Form.
Academic Records’ Transfer Request to another Spanish University.
The Degree Certificates and Transcripts Service is responsible for managing the admission process and enrollment of students. It is also tasked with academic record management; issuance of academic transcripts; handling and safekeeping of academic records; handling and issuance of both official and private degree certificates. Moreover, the university’s General Registry can also be found there.
IMPORTANT NOTICE, News regarding the incidence of coronavirus
The Degree Certificates and Transcripts Service of this University has established alternative channels for answering queries and submitting documents required in Degree admission applications.
We remind you that several academic procedures can be conducted on the website by following the relevant procedure detailed in the Academic Management section: www.comillas.edu/es/sgat/gestiones-academicas
New on May 25, 2020
Face-to-face attention to the public by the Degree Certificates and Transcripts Service has been resumed at both campus (Alberto Aguilera and Cantoblanco). However, face-to-face attention should be reduced to actions that must necessarily be carried out in person. General public opening hours: Monday-Thursday: 9:00-17:00. Fridays: 9:00-14:00.
In the event that you consider necessary to attend, we recommend you setting an appointment in advance. Please note that you can only set up an appointment for the following 7 days from the day of your request.
The telephone numbers for contacting the Degree Certificates and Transcripts Service are as follows:
Phone to set up an appointment: 91 540 63 49
Contact telephone: 91 542 28 00
| General inquiries (telephone extensions) | First and/or Second Cycle or Degree | Postgraduate/PhD |
| Faculty of Theology | 2536 | |
| Faculty of Canon Law | 2109 | |
| Faculty of Humanities and Social Sciences | 2537 - 2538 - 2540 | 2536-2538 |
| Faculty of Economics and Business Administration (ICADE) | 2319 - 2322 | 2328 - 2327 |
| Faculty of Law (ICADE) | 2316 - 2309 | 2321 |
| ICAI School of Engineering | 2323 - 2325 | 2327 - 2323 |
| 'San Juan de Dios' University School of Nursing and Physical Therapy | 2328 | |
| University Institute of Studies on Migration | 2321 | |
| University Institute of Family Studies | 2540 | |
| Department of Degree Certificates | 2166 - 2157 | |
C/ Alberto Aguilera, 23 28015 Madrid
Telephone:+34 91 542 28 00
Fax:+34 91 540 61 64
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C/ Universidad de Comillas, 3-5 28049 Madrid
Telephone:+34 91 734 39 50
Fax:+34 91 734 45 70
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Comillas Pontifical University's current students and alumni can access the following website where they can carry out a series of requests, applications and actions online:
Online grade queries: Current students can access this application in order to find out more information about the grades they were awarded in the current academic year.
Degree certificate issue status query:This application enables the students to find out more information about the current status of students who have graduated from Comillas Pontifical University and requested the issuance of their degree certificates. ¡New!
Download a summary of your transcript for information purposes: Through this application, current students and alumni of our university can download an excerpt of their academic records (for information purposes). Students can request these documents in different languages (Spanish/English) and a note including the average grade awarded.
Download a copy of your registration for information purposes: Through this application, current students at our university can obtain a copy of their registration for the current academic year (for information purposes).
Online enrollment (2020/2021 academic year) First and Second-Cycle, Bachelor's Degree and Official Master's Degree students can, within the designated periods, access this application to enroll online. Information about the enrollment periods.
Personal data modification: Here, you can update all your personal and contact details with the university. It is essential that both current students and alumni update their personal and contact details, as this will enable us to send notifications to your cell phone regarding academic requests and applications, etc