Student ID Card
Student ID Card
How do I apply for it?
When first enrolling, the university takes care of all the paperwork to issue your Student ID Card. Once your Student ID Card is issued, if you have a bank account with Banco Santander, it will be delivered to your address. For all other cases, the Registry will contact you to make the arrangements to send you your Student ID Card.
Student ID Card
What should I do if I lose my Student ID Card?
You should notify the General Registry of the loss of your Student ID Card and request a duplicate. A temporary university registration document may be requested free of charge while you wait for the Student ID Card to arrive.
I want to request an academic certificate in English and another one in Spanish. How many requests should I make?
An academic certificate can only be issued in one language; therefore, you need to make two separate requests.
Currently I’m outside Spain, could you send it to me?
In the Academic Certificate request, you can indicate if you wish to receive the certificate by certificated post mail. Please note that in this case, delivery times for the certificate will considerably increase.
Can I authorize somebody else to collect my academic certificate on my behalf?
Yes, you can. When making the Academic Certificate Request, you can authorize somebody else to collect it on your behalf. The authorized person must provide the relevant identity documents and authorization at the time of collection. In all cases, a copy of the request confirmation must be submitted.
I have made my admission application online. Where should I submit it to?
You must ensure it has been duly filled out and submit it together with the documentation required at the Degree Certificates and Transcripts Service (General Registry). For more information about the submission of applications and requests, go to the Admissions Portal where you submitted yours.
I have been admitted. What do I need to do to enroll?
On the Admissions Portal, you will find information concerning the procedures required to complete your enrollment. If you haven't submitted your request online, you should send a query for further information to the Degree Certificates and Transcripts Service (the General Registry).
My private degree certificate is damaged. Can I get duplicate?
Yes, you can. To request a duplicate, you should send a written request, addressed to Comillas Pontifical University's General Registry, indicating the reason for the request and the specific degree name (e.g. Licentiate Degree in Law). All requests must be submitted together with a photocopy of the identity document or passport. If the request is due to the old certificate being damaged, then such must be submitted as well.
I have lost my official degree certificate. What can I do?
You can request a replacement degree certificate. You should contact the Degree Certificates and Transcripts Service (General Registry) to request a replacement certificate due to loss and to find out more information about the procedure to publish a notice in the Official Spanish State Gazette regarding the loss of the degree certificate, which can be done directly by the student or through the General Registry.
I'm currently outside of Spain where the Proof of payment of degree certificate issuance fees is not valid. What can I do?
In such case, you can request a “Replacement Degree Certificate” free of charge. To find out more information, please contact the Degree Certificates and Transcripts Service (General Registry).
What is the European Diploma Supplement (DS)?
The European Diploma Supplement (DS) is a document that ensures that higher education qualifications are valid throughout Europe.
It consists of an annex to the university degree certificate, which provides a breakdown of the subjects studied, languages taught, credits awarded, skills acquired, academic results and professional qualification of the graduate including their details such as first name and last names, among others reliable accreditations throughout Europe.
In particular, according to a model drafted by the European Commission, the Council of Europe and UNESCO/CEPES (the European Centre for Higher Education), it should contain the following information:
- Student information
- Qualification information
- Information about the qualification level
- Information about the content and results obtained
- Information stating the purpose of the qualification
- Additional information
- Replacement certificate
- Information about the country's higher education system
- The DS facilitates credit recognition across different European Universities while accrediting the skills acquired by a student with regard to potential employers from any European organization.
Comillas Pontifical University can issue the DS in both in Spanish and English.
How can I find out about the current status of my degree request?
If you access the "Degree certificate issue status query" on the Virtual Registry, you can view detailed information about the current status of your degree certificate request. You are required to enter your user’s name and password.
Where can I check class timetables?
Each center has a website where you can find the information concerning the timetables of your subjects. If you're still unable to find it, please contact the university registry.
I have submitted my registration, but have no access to the open-source learning platform (Moodle). What can I do?
If it concerns a particular subject, please contact the subject’s professor to let them know. For more information, please contact your tutor or the university registry.
Alumni data verification
We a non-Spanish company and have a prospective employee who states to have studied at this university. How can we check this information?
Please note: You must always provide an authorization signed by the interested party (in Spanish) that expressly states that you are authorized to request detailed information about their academic record from this university.
What happens if, at the time, I didn't do the corresponding final or combined exam?
Check with your Center (Faculty/School) to see if you can still enroll in the Combined/Final Exam regarding the specific studies you started.
If not, ask about the possibility of joining the current Bachelor's Degree studies taught in your Center.